Frequently Asked Questions - The Infinity Prints

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General Questions

How to manage your account and it's features.

Infinity Prints is a full-service shop that provides a wide range of products and services. To get a full listing and description of how we can serve you, quickly check out the categories page of our website.
on September 11, 2020

We recommend using our online request form for the quotes. Otherwise, the best mode to make sure that we get all the information essential to do a precise quote is to call (or email) and talk with one of our customer service representatives.

Contact us at +1 570-202-2938

on September 11, 2020
In terms of printing, a proof is a kind of copy of your document once all modifications as well as printing set up procedures have been done. It is best and last opportunity to ensure that the print work comes out exactly as you want. By carefully inspecting the proof, you can make sure to get an accurate, faultless delivery of your print work on the first run.
on September 11, 2020
Yes, it is done with some service cost. You can certainly proof your image prior to placing the order.
on September 11, 2020
Resolution must be set to 300 dpi. Graphics and pictures saved from the internet are usually low resolution, usually 72 dpi or 96 dpi. Avoid such graphics, since they will look blocky and pixelated when printed. Also note that you should save all the pictures in CMYK mode, then let us know.
on September 11, 2020

Normal Acceptable Formats:

TIFF (High Resolution TIFF),

JPG (High Resolution JPEG),

.BMP,

.PNG.

 

Raster Files/images: According to the resolution and pixel-based pictures like .JPG, .BMP, .TIFF, .PNG gets blurry when enlarged. When submitting these files, please pursue the guidelines mentioned here:

100% scale at 100 dpi.

50% scale at 200 dpi or higher.

25% scale at 300 dpi or higher.

10% scale at 600-1200 dpi.

 

Thumbnail-sized gif and jpg files are not at a large enough resolution to use on large prints such as canvas.

Vector Files: Line art is appropriate to make at any size, the image stays clean and crisp, and it never loses resolution. Due to this, it can be submitted at any size which in ratio to the canvas size.

on September 11, 2020
Wall displays are a specifically constituted set of canvases which you can order for an exclusive price. They are normally meant to cover the entire wall or a region of the room. You can order many images on manifold canvas groupings. When you choose Wall Displays, you then need to select from the diverse configurations of canvas.
on September 11, 2020
Metal Prints are printed on aluminum with our high-tech UV printers. They provide a very modern look to any wall, utilized in offices as well as conference rooms.
on September 11, 2020
These are prints on wide dense white PVC material that gives a sleek and stunning look to the walls of houses. They are printed with the help of state-of-the-art UV printers.
on September 11, 2020
Infinity Prints offers any size between 8”x8” to “54x54”.
on September 11, 2020
The Peel and Stick print is printed on a specially engineered white material which is available with adhesive glue on the backside which does not leave any residue on removal.
on September 11, 2020
Latex and eco-solvent prints.
on September 11, 2020
The material utilized for the canvas banner is similar to our canvas print and is based on a cotton-blend material rather than cheap plastic-based canvas that other sellers use.
on September 11, 2020
Infinity Prints will make every effort to reproduce the color of your design. In exceptional cases some colors might get a little variation. We recommend to make sure to put a special instruction in case you have a precise choice in color. Unfortunately, we do not offer refunds or returns for our canvas. We are hoping to change that soon! We are trying to develop a system where we can provide a flexible medium so we can deliver the best product.
on September 11, 2020
Yes, we do the same with perfection.
on September 11, 2020
We can print on both the sides of one vinyl banner since our two-sided banners are composed with two banners affixed together. This avoids either print from showing through the material while giving twice the durability.
on September 11, 2020
Infinity Prints guarantees the top-level Quality. Mostly our products do not have manufacturing defects and in case the product breaks, fails, or has ink issues in some cases because of a manufacturing defects, our company will either replace the product or grant you a credit up to the value of that failed product. Infinity Prints reserves the right to inspect the claim as well as determine whether or not that failed product is covered by our guarantee.
on September 26, 2020
If there would be any errors on our part once the printing work has been approved, Infinity Prints will send an alternate banner with priority shipping without any charge for the customer. Moreover, we provide a refund of a total amount. All returns should be strictly reported within 7 days of product delivery.
on September 11, 2020
Yes. Our, Vinyl Banners are weather proof and waterproof. In general, our banners last for 3 to 5 years.
on September 11, 2020
Banners composed on 16 oz vinyl use a heavier amount of vinyl. It makes banners more long-lasting, at the same time, adding life to the display. We suggest this option for the outdoor custom banners.
on September 11, 2020
  • Ordering from our website is convenient and easy.
  • We have many years of high-quality prints experience.
  • We provide high-quality products, at low prices.
  • Each order comes with the option of a free design proof.
  • Our high-tech printing house has everything needed to deliver you order more quickly than our competitors.
on September 26, 2020
We are known for our punctuality and on time delivery. We offer several quick shipping options. When you get to checkout, choose the right shipping for you.
on September 26, 2020
In case the orders are returned to our facility, our team will make every effort to contact you to reship the order.
on September 26, 2020